Paul Hoover, Owner/Winemaker
Still Waters Vineyards

Winery Equipment Testimonial:

"Upgrading your winery from 1000 cases per year to 3000 to 5000 can be a daunting task. The choices in winery equipment, capacity and price vary all over the place.  The great thing about Ryan is, having been a wine maker for years, he knows how to design things from start to finish. When I harvested my first ten tons of the year at 6:30 a.m., Ryan and his staff were there making sure everything was working correctly. I knew I had made a good decision."

Winery Equipment & Wine Making Supplies

Welcome to the FAQ page.  Here you will find answers to some of your most asked questions about our website.  Please feel free to send your questions in or give us a call and will be more than happy to help you.


What is the easiest way to find a product?
Sometimes the easiest way to find a product is using the product search located above the categories to the left of the page.


A Product is out of inventory
Sometimes our Internet Database does not update as fast as our database at the store.  Calling us is the best way to find out up-to-date inventory.


What are the Store Hours?

Our Store hours change from Harvest to the rest of the year.  Take a look below to see our normal business hours and our harvest hours.

November - Late August

Monday - Friday  8:00am to 5:00pm
Saturday - Cloased
Sunday - Closed

Late August - End of October

Monday - Friday  8:00am to 5:00pm
Saturday - 9:00am to 3:00pm
Sunday - Closed


Why won't the shipping calculator give me a shipping estimate?

Sometimes there are products that require a more detailed approach to find out the shipping.  Two things can be done at this point; first give us a call and we can find out a shipping option that works best for you.  Second, continue with your order and one of our sales representatives will contact you with all relevant shipping information. (Note: if you decide that you do not want to go ahead with the order, the order will be canceled and your credit card will not be charged.)


What is the location of the Store? How do I get there?
Please click the link below for driving instructions and a map.



http://www.thevintnervault.com/index.php?p=contact


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